GeoPharmaRX greatly takes care of its orders. Right from taking orders, their packaging, shipping and checking quality of medicines, etc. it keeps eye on every activity. But still, if due to any reason order does not reach on time or takes more time for the delivery than the specified time frame, then refund policy of GeoPharmaRX.com comes into effect. Customer satisfaction is our main aim, thus we follow clear refund policy. There are certain terms and conditions applied with refund policy. Here are they:
- If the order is delivered in a damaged condition or if you get dissimilar drug other than which you have ordered, in such case we reship the order again free of cost, or repay entire money back.
- If the order does not reach in a specified time frame, then in that case you can call or mail our customer support to find out the reason for the delay. If during probe it is found that delay was due to our mistake,then we will reship the order free of cost. If you want the money back, then the refund will be calculated according to the type of consignment method that the purchaser has selected.
- If express shipment method is used for shipping, it means order can be tracked online. If after shipping through express shipment, order does not reach on time then you may ask for tracking status of your order. If we are unable to prove that your order was dispatched on time at the right address, OR it was late due to our delay then we will initiate a full refund.
- Products once shipped cannot be returned after 30 days and the refund is initiated only if the Return Merchandise Number is provided.
- The refund will be honored only once the Returned product is received by the shipping department.
- Note: Returns will not be accepted without ORDER CONFIRMATION NUMBER.
- Refunds when made will take 10-15 business days to appear in the Credit Card Bank Account of the purchaser.
- Drugs once shipped will not be taken back nor any refund will be initiated without any genuine issue with the product.
- If still have any further queries about refund policy, Please feel free to contact us at info@GeoPharmaRX.com